🚨 Account Compromised: Recovery Steps

Act fast to secure your account.

 

📧 Email Login

  • If you have access: Head to Settings and update your password immediately.

  • If locked out: Select "Forgot Password?" on the login screen to reset your credentials.

 

🌐 Social Login (Google, Apple, or Facebook)

  • Note: There is no separate Lunaland password.

  • Secure the provider: Update your password directly on your Google, Apple, or Facebook account.

  • Force logout: Sign out of all active devices via your provider’s security settings.

  • Enable 2FA: Turn on two-factor authentication on your social account for extra protection.

 

🛠️ Immediate Actions

  • Contact Support: If you remain locked out or see suspicious activity, email Support Team.

  • Include Details: Clearly describe the issue so we can help faster.

 

📌 Pro Tip: Add phone verification to your profile for an extra layer of security. 🎡