🔒 Managing Your Account Access

Whether you're stepping away or looking for a fresh start, here is how to manage your Lunaland Casino profile.

❌ Closing Your Account

  • Process: Email Support to request a temporary or permanent closure.

  • Access: Login remains active, but purchases and rewards are disabled.

  • Cooling-Off: Standard minimum closure is 30 days.

🔄 Reactivating Your Account

  • Request: Contact our Support Team once your 30-day period ends.

  • Verification: We will review your account status before reopening.

🎡 Responsible Social Play Resources

  • Short cooling-off periods and daily limits.

  • Temporary or permanent self-exclusion tools.